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Service Announcement



M1 MAINTENANCE
Date: 21 Jan 2025
Time: 0200 - 0500HRS
Remarks: SMS and OTP services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 9 Jan 2025
Time: 0200 - 0500HRS
Remarks: SMS and OTP services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 7 Jan 2025
Time: 0200 - 0500HRS
Remarks: SMS and OTP services will experience intermittent disruptions.

M1 & MVNE MAINTENANCE
Date: 10 Dec 2024
Time: 0130 - 0430HRS
Remarks: Data services will experience intermittent disruptions.

M1 & MVNE MAINTENANCE
Date: 5 Dec 2024
Time: 0000 - 0500HRS
Remarks: Voice, SMS and Data services will experience intermittent disruptions.

MVNE MAINTENANCE
Date: 28 Nov 2024
Time: 0000 - 0500HRS
Remarks: Voice, SMS and Data services will experience intermittent disruptions.

MVNE MAINTENANCE
Date: 26 Nov 2024
Time: 0200 - 0500HRS
Remarks: SMS and OTP services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 20 Nov 2024
Time: 0200 - 0500HRS
Remarks: SMS and OTP services will experience intermittent disruptions.

MVNE MAINTENANCE
Date: 5 Nov 2024
Time: 0200 - 0500HRS
Remarks: Local (Voice/SMS/Data) and roaming data services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 15 Oct 2024
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruptions at below sites.
Singapore Sports Hub/ Rolls Royce Hub Bldg/ MHA Blk A/ Studio M Hotel/ Simei MRT/ Aljunied MRT/ Changi Airport PTB2 Bus Terminal/ Ang Mo Kio Bus Interchange/ Toa Payoh Bus Interchange/ Hougang Central Bus Interchange/ MHA Blk B/ Kim Chuan Depot/ Kallang MRT/ Tekong Camp 3/ Changi Airport PTB3 Bus Terminal/ Tampines MRT/ Bedok Bus Interchange/ Changi Airport PTB1 Bus Terminal/ Yio Chu Kang MRT/ Serangoon Bus Interchange/ Bishan Bus Interchange/ Singpost Regional eCommerce Logistics Hub / Kallang Bahru Blk 66/ Buangkok Flyover

M1 MAINTENANCE
Date: 10 Oct 2024
Time: 0200 - 0500HRS
Remarks: SMS services will experience intermittent disruptions.


M1 MAINTENANCE
Date: 10 Oct 2024
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruptions at below sites.
Changi Airport T2/ Changi Airport T1/ Changi Airport T3/ CAAST2 HUB2/ Pulau Bukom/ Raffles Lighthouse/ St John Island/ PSA Horizon & PSA Alongside/ Bukit Gombak NS3-Concourse/ Multi Mission RangeComplex/ Clementi Campus Extension/ Amoy Quee Camp Blk 401/ Foodaxiz at Senoko/ Redhill Mrt EW18-Concourse near ATM/ DSTA Annex Bldg/ MSD Asia Pacific Services Pte Ltd/ Springleaf Garden Substation/ Police Coast Guard (Pulau Brani Base)/ Pasir Laba Camp Blk 132/ Yew Tew Flyover/ Novartis Singapore Pharmaceutical Manufacturing Pte Ltd/ HSS Engineering Pte Ltd/ Hewlett Packard/ Bukit Merah Bus Interchange Berth B3/ Commonwealth Mrt EW20-Concourse/ Queenstown MRT EW19-Concourse near Entrance Gate/ REC Blk 4S/ Jurong Camp 3 Div Blk 105/ Boon Lay Bus Interchange-Berth B2/ SAFTI MI Blk 77 / Micron Semiconductor Asia Pte Ltd/ Sentosa Cove No. 9 Substation/ Global Switch (Woodlands)/ Jurong Port Administration building

M1 MAINTENANCE
Date: 26 Sept 2024
Time: 0200 - 0500HRS
Remarks: SMS services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 19 Sept 2024
Time: 0200 - 0500HRS
Remarks: OTP services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 17 Sept 2024
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruptions at Sites as follow.
Hawaii Tower/ The Clan Hotel/ Santa Fe Mansion/ Katong Shopping Centre IBC/ Mountbatten Square/ Veerasamy Rd Blk 637/ Paya Lebar Way Blk 91/ Singapore Swimming Club/ Alkaff Crescent Blk 118A/ Bidadari Park Dr Blk 106A/ Mcnair Rd Blk 112/ Tanjong Katong Flyover/ Singapore Post/ TSL Holdings Pte Ltd/ PWC Bldg/ North Bridge Centre/ Circuit Rd Blk 61/ KINEX/ 50 Boat Quay/ Upper Boon Keng Rd Blk 5/ Bidadari Park Dr Blk 102A/ Sunflower View/ PLQ1 and PLQ2/ Chinatown Market/ Costa Rhu Condo Blk3/ Tai Seng Centre/ Ministry of Manpower Services Centre/ Keppel Datahub T25/ Bideford Hills/ Gurkha Cantonment/ Whampoa Dr Blk 82/ The Cape/ Sims Place Blk 63/ HDB Marine Parade Promenade/ Geylang Serai Market/ Aspen Heights/ Maxwell Food Centre/ Alkaff Crescent Blk 113B/ Potong Pasir Ave1 Blk 119/ 30A Kallang Place/ Cemtex Industrial Bldg/ Ghimli Group 21 Jalan Mesin/ Vertex/ Torieview Mansions/ Newton Food Centre/ The Waterside Blk 3/ Potong Pasir Ave1 Blk 115/ Oxley Biz Hub MDS 1/ Hotel 81 Premier/ Gurkha Cantonment Blk 112/ Geylang Bahru Blk 72/ I12 Katong/ Parkland Green/ Poh Leng Bldg/ Tong Lee Bldg Blk B / Sims ville Blk 10/ Singapore Indoor Stadium/ KPE Ventilation Bldg C/ CCL Stadium MRT/ NEL Potong Pasir MRT/ Geylang Bahru Blk 59C/ CCL Dakota MRT/ SP Regionale Commerce Logistics Hub/ KPE Ventilation Bldg B/ KPE Ventilation Bldg A Outdoor

M1 MAINTENANCE
Date: 11 Sept 2024
Time: 0200 - 0500HRS
Remarks: Roaming services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 10 Sept 2024
Time: 0200 - 0500HRS
Remarks: Data and VoLTE services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 3 Sept 2024
Time: 0200 - 0500HRS
Remarks: Data services will experience intermittent disruptions for 15min.

M1 MAINTENANCE
Date: 15 Aug 2024
Time: 0200 - 0600HRS
Remarks: Data services will experience intermittent disruptions for 15min.

M1 Maintenance
Date: 25 July 2024
Time: 0100 - 0500HRS
Remarks: 3G/4G service around the below areas will be affected for 5 minutes.
PSA Horizon & PSA Alongside/ MMRC (Multi Mission Range Complex) - Pasir Laba Camp/ SIM Clementi Campus Phase 2A/2B/ Foodaxis @Senoko/ REC Blk 4S (Tuas Ave 14)/ Jurong Camp (Blk 105)

EXTERNAL NETWORK
Date: 14 July 2024
Time: 2200 - 2330HRS
Remarks: Mobile number porting will be impacted.

MVNE MAINTENANCE
Date: 12 July 2024
Time: 0000 - 0200HRS
Remarks: All provision activities will be disrupted.

M1 MAINTENANCE
Date: 16 June 2024
Time: 0200 - 0500HRS
Remarks: Call services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 13 June 2024
Time: 0200 - 0500HRS
Remarks: Call services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 13 June 2024
Time: 0100 - 0500HRS
Remarks: 3G/4G services will experience disruptions at the following locations:
Choa Chu Kang Bus Interchange / Dover MRT / Bukit Gombak MRT / Harbourfront Bus Interchange / Redhill MRT / Clementi Bus Interchange / Bukit Batok Bus Interchange / Bukit Panjang Bus Interchange / Bukit Merah Bus interchange / Commonwealth MRT / Queenstown MRT / Boon Lay Bus Interchange

M1 MAINTENANCE
Date: 11 June 2024
Time: 0100 - 0500HRS
Remarks: 3G/4G services will experience disruptions at the following locations:
Tampines Bus Interchange/ Kallang MRT/ Changi Airport PTB3 Bus Terminal/ Pasir Ris MRT/ Tampines MRT/ Bedok Bus Interchange/ Changi Airport PTB1 Bus Terminal/ Yio Chu Kang MRT/ Serangoon Bus Interchange

M1 MAINTENANCE
Date: 4 June 2024
Time: 0100 - 0500HRS
Remarks: 3G/4G services will experience disruptions at the following locations:
Layar LRT Station / Simei MRT/ Punggol LRT Station / Cove LRT Station / Compassvale LRT Station / Damai LRT Station / Meridian LRT Station / Fernvale LRT Station / Changi Airport PTB2 Bus Terminal / Renjong LRT Station / Ang Mo Kio Bus Interchange /Toa Payoh Bus Interchange / Kupang LRT Station /Aljunied MRT / Coral Edge LRT Station / Rumbia LRT Station /Kangkar LRT Station

M1 MAINTENANCE
Date: 28 May 2024
Time: 0100 - 0500HRS
Remarks: 3G/4G services will experience disruptions at the following locations: Pasir Ris MRT/ Tampines MRT / Bishan Bus interchange /Hougang Bus interchange

MVNE MAINTENANCE
Date: 16 May 2024
Time: 0200 - 0500HRS
Remarks: Data services will experience intermittent disruptions.

MVNE MAINTENANCE
Date: 30 April 2024
Time: 0200 - 0500HRS
Remarks: Data services will experience intermittent disruptions.

MVNE MAINTENANCE
Date: 29 April 2024
Time: 0100 - 0500HRS
Remarks: All provision activities will be disrupted.

M1 MAINTENANCE
Date: 18 April 2024
Time: 0200 - 0500HRS
Remarks: SMS and call services will experience intermittent disruptions.

EXTERNAL MAINTENANCE [SYNIVERSE]
Date: 21 April 2024
Time: 2200 - 0130HRS
Remarks: Mobile number porting will be impacted.

EXTERNAL MAINTENANCE [SYNIVERSE]
Date: 14 April 2024
Time: 2200 - 0130HRS
Remarks: Mobile number porting will be impacted.

MVNE MAINTENANCE
Date: 21 March 2024
Time: 0200 - 0500HRS
Remarks: Data services will experience intermittent disruptions.

MVNE MAINTENANCE
Date: 19 March 2024
Time: 0200 - 0500HRS
Remarks: Data services will experience intermittent disruptions.

EXTERNAL MAINTENANCE [SYNIVERSE]
Date: 13 March 2024
Time: 1730 - 1930HRS
Remarks: Mobile number porting will be impacted.

M1 MAINTENANCE
Date: 12 March 2024
Time: 0200 - 0500HRS
Remarks: SMS and Call services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 10 Mar 2024
Time: 2200 - 0200HRS
Remarks: Mobile number porting will be impacted.

M1 MAINTENANCE
Date: 29 Feb 2024
Time: 0200 - 0500HRS
Remarks: SMS and Data services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 22 Feb 2024
Time: 0200 - 0500HRS
Remarks: SMS and Call services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 15 Feb 2024
Time: 0200 - 0500HRS
Remarks: SMS and Call services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 1 Feb 2024
Time: 0200 - 0500HRS
Remarks: Data services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 31 Jan 2024
Time: 0200 - 0500HRS
Remarks: Roaming services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 30 Jan 2024
Time: 0200 - 0500HRS
Remarks: SMS/ OTP services will experience intermittent disruptions.

M1 MAINTENANCE
Date: 24 Jan 2024
Time: 0200 - 0500HRS
Remarks: SMS and voice call will experience intermittent disruptions.

M1 MAINTENANCE
Date: 23 Jan 2024
Time: 0200 - 0500HRS
Remarks: SMS and OTP will experience intermittent disruptions.

M1 MAINTENANCE
Date: 18 Jan 2024
Time: 0200 - 0500HRS
Remarks: SMS and voice call will experience intermittent disruptions.

M1 MAINTENANCE
Date: 16 Jan 2024
Time: 0200 - 0500HRS
Remarks: SMS/OTP will experience intermittent disruptions.

M1 MAINTENANCE
Date: 7 Jan 2024
Time: 2200 - 0200HRS
Remarks: Mobile Number Porting services will be impacted.

M1 MAINTENANCE
Date: 9 Jan 2024
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruption

M1 MAINTENANCE
Date: 4 Jan 2024
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruption

M1 MAINTENANCE
Date: 24-25 Dec 2023
Time: 2200 - 0600HRS
Remarks: Mobile Number Porting services will be impacted.

MVNE MAINTENANCE
Date: 19 Dec 2023
Time: 0200 - 0500HRS
Remarks: OTP and SMS services will experience intermittent disruption

MVNE MAINTENANCE
Date: 14 Dec 2023
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruption

MVNE MAINTENANCE
Date: 12 Dec 2023
Time: 0100 - 0600HRS
Remarks: 4G services will experience disruptions

M1 MAINTENANCE
Date: 30 Nov - 1 Dec 2023
Time: 2359 - 0600HRS
Remarks: 4G services will experience disruptions at the following locations:
Gardens by the Bay (Jurassic Nest Food Hall)/ Hotel G Singapore/ Little India MRT/ The Adelphi/ Harding Road Tower/ The Istana

MVNE MAINTENANCE
Date: 23 November 2023
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruption.

CRM MAINTENANCE
Date: 20 - 21 November 2023
Time: 2300 - 0300HRS
Remarks: No impact to 4G services

MVNE MAINTENANCE
Date: 16 November 2023
Time: 0200 - 0500HRS
Remarks: 4G services will experience intermittent disruption.

CRM MAINTENANCE
Date: 9 - 10 November 2023
Time: 2300 - 0300HRS
Remarks: No impact to 4G services

MOBILE NETWORK OUTAGE
DATE: 3 November 2023
Time: 1400HRS
Remarks: Our network partner has rectified the issue and our mobile service is now progressively restored. For affected users who are still unable to use the service, please reboot your phone and try again. Once again, we thank you for your patience.

MOBILE NETWORK OUTAGE
DATE: 3 November 2023
Time: 0900HRS
Remarks: Our Mobile services are currently facing connectivity issues. We have escalated to our network partner and service restoration is currently underway. Updates will be posted as soon as information becomes available. We apologize for any inconvenience caused.

M1 MAINTENANCE:
Date: 29 - 30 October 2023
Time: 2200 - 0600HRS
Remarks: All port-in services from SH/ST/TPG will be temporarily disrupted.

M1 MAINTENANCE
Date: 22 - 23 October 2023
Time: 2200 - 0600HRS
Remarks: All port-in services from SH/ST/TPG will be temporarily disrupted.

M1 MAINTENANCE
Date: 17 October 2023
Time: 0200 - 0500HRS
Remarks: IMS services will experience disruption, and there may be instances of call drops.

MVNE MAINTENANCE
Date: 27 September 2023<br
>Time: 0200 - 0500HRS
Remarks: All services and CRM will experience intermittent disruption.

M1 MAINTENANCE
Date: 5 September 2023
Time: 0200 - 0500HRS
Remarks: Roaming services will experience intermittent disruption.

MVNE MAINTENANCE
Date: 10 August 2023
Time: 0200 - 0500HRS
Remarks: Data services will experience intermittent disruption.</br