Geenet Terms And Conditions

Suspension and Termination.

• Geenet may suspend (indefinitely or for such period as Geenet may consider appropriate) or terminate any Service (including where Geenet is discontinuing or discontinues such Service) at any time by giving written notice thereof to the Customer and stating its reason(s) for the suspension or termination of the Services and, in circumstances which Geenet deems appropriate, the means by which the Customer can avoid such suspension or termination Provided that nothing herein shall prejudice or affect any right of Geenet to suspend or terminate any Service conferred by the Specific Terms

• Geenet may suspend (indefinitely or for such period as the Service Provider may consider appropriate) or terminate (including terminate after suspending) any or all Services at any time after the occurrence of any of the following events, without giving any prior written notice thereof to the Customer:

i. any failure, interruption, disruption, or congestion of or in any telecommunications network, system, or services (whether of the Geenet Mobile or any other person).

ii. if, in the opinion of Geenet: the Customer, or any other person has used, attempted to use or is likely to use any Service subscribed by the Customer (whether with or without the authorization and/or permission of the Customer) in contravention of any Law (subject to any requirements of the Code) or any Customer Agreement or in any manner or in connection with or for the purposes of any activities which would or may cause any irritation, annoyance, embarrassment, harassment, disturbance or nuisance of any kind whatsoever to or otherwise be prejudicial to the interests of any person which would disrupt the provision or operation of any telecommunications service by Geenet or other licensees of IMDA; or the Customer has breached any material obligation in any agreement with Geenet.

iii. the Customer causes or is likely to cause any failure, interruption, disruption, or congestion of or in any telecommunications network, system, or services (whether of Geenet Mobile or any other person).

iv. the opinion of Geenet, the Customer has perpetrated a fraud on Geenet Mobile or has conducted itself in a manner which may result in perpetrating (or which, in the opinion of Geenet, constitutes and attempt to perpetrate) a fraud on Geenet Mobile

v. the death or mental incapacity of the Customer; or

vi. in the opinion of any relevant regulatory authority or law enforcement body, it is not in the public interest to continue providing Services to the Customer for any reason whatsoever.

vii. the revocation or expiration of permits or passes held by foreign individuals.

General Terms And Conditions

•These terms and conditions apply to customers who subscribed to Geenet’s mobile plans on or after March 2, 2022.

• Geenet Mobile services are accessible at all Geenet Resellers, and through the Geenet Mobile App.

• Customers under Geenet Corporate Individual Scheme are not eligible for Geenet tariff rebate promotions.

• You confirm that you have read and agree to the provisions of the Geenet Data Protection Policy as set out on our website, as may be amended by us from time to time. The provision of all Geenet services is subject to Geenet’s General Terms and Conditions. Geenet reserves the right to amend or vary these terms and conditions at any time. You are obligated to comply with and adhere to all such terms. Geenet will, where it is practicable to do so, give you advance notice of such changes which may be communicated through written notice, email, Geenet website, bills or other forms as Geenet deems appropriate. In event of any conflict or inconsistency between terms, such conflict shall, in the absence of any express agreement to the contrary, be resolved in a manner most favorable to Geenet, to the fullest extent permissible under applicable laws.